24/7 · 365 days a year
24/7 Emergency Plumbing in Katy, TX
A burst pipe at 2 AM. A sewage backup on a holiday weekend. When every minute counts, we dispatch from Katy — not a call center across town.
The call Katy homeowners make first
When a plumbing emergency hits, every minute counts — and The Katy Plumbing Company Heating & Air has been the call Katy homeowners make first for over 25 years.
Our licensed emergency plumbers are dispatched around the clock, 365 days a year, with fully stocked trucks ready to stop the damage and restore your system fast. Not every plumbing problem can wait until Monday.
What we handle
Emergencies we respond to around the clock
Burst & Frozen Pipes
Rapid shutoff, damage containment, and same-day pipe repair or replacement to minimize water damage to your home.
Sewer Line Backups
Sewage flooding into your home is a health hazard. We use video camera inspection to locate the blockage and clear it with hydro jetting or mechanical snaking.
Gas Line Leaks
If you smell gas, leave the house and call us immediately. Our licensed technicians are trained to locate and repair gas line leaks safely.
Water Heater Failures
A leaking or failing water heater can flood your garage or utility closet in minutes. We carry common replacement parts and units on our trucks.
Overflowing Toilets & Drains
Backed-up fixtures that won't respond to a plunger often signal a deeper clog in your main drain line. Our drain cleaning team can clear it fast.
Slab Leaks
Water pooling, hot spots on your floor, or a spike in your water bill can indicate a leak beneath your foundation. We use electronic detection to pinpoint it.
Flooding & Water Damage
We stop the source of the flood, shut down affected systems, and coordinate with you on next steps to protect your property.
Triage
Is it an emergency? Here's how to tell
Some problems can wait for a scheduled visit. These can't — every row below is a call-us-now situation.
- What you noticeNowYou smell gas anywhere in or near the houseWhat it usually meansA gas line leakWhat we doLeave the house first, then call us and the gas utility from outside
- What you noticeNowSewage is backing up into tubs, showers or floor drainsWhat it usually meansA blockage in the main sewer lineWhat we doVideo camera inspection to locate it, then hydro jetting or mechanical snaking
- What you noticeNowWater is spraying or pooling and won't stopWhat it usually meansA burst or failed supply lineWhat we doShut the main valve, then rapid shutoff, containment and same-day repair
- What you noticeWarm spots on the floor, or a water bill that jumpedWhat it usually meansA slab leak beneath the foundationWhat we doElectronic leak detection to pinpoint the source without tearing up the slab
- What you noticeThe water heater is leaking from the tank bodyWhat it usually meansTank failure — it will not resealWhat we doSame-day replacement from stock carried on our trucks
- What you noticeA fixture won't clear with a plungerWhat it usually meansA deeper clog in the main drain lineWhat we doDrain line clearing rather than fixture-level work
Before we arrive
What to do while you wait for us
These steps can limit the damage while our truck is on the way. If you are unsure at any point, stay on the line with us — we will walk you through it.
281-601-1513Shut off the water supply
Locate your main shut-off valve — usually near the water meter or where the main line enters your home — and turn it clockwise.
Turn off the water heater
If the emergency involves flooding, turn off your water heater to prevent overheating and pressure buildup in an empty tank.
Open faucets to drain remaining water
This relieves pressure in the pipes and reduces additional leaking while you wait.
If you smell gas, leave immediately
Do not flip light switches or use electronics. Call us and your gas utility from outside the home.
Document the damage
Take photos for your insurance claim before any cleanup begins.
Why Katy calls us first
3,681 reviews, 4.9 stars, 25 years
Under 60 minutes, typically
We dispatch from Katy — not a call center across town. Most emergency calls in Katy, Cypress, Fulshear and Sugar Land are answered with a plumber at your door within the hour.
Upfront pricing — even at 2 AM
We diagnose the problem and quote the repair before any work begins. No surprise overtime charges, no inflated emergency rates.
Licensed & insured
Every emergency call is handled by a licensed plumber, not a handyman or an apprentice.
Fully stocked trucks
Our vehicles carry the most common repair parts, water heater components and diagnostic equipment, so we resolve most emergencies in a single visit.
Common questions
Emergency Plumbing in Katy — answered
Don't see your question? Ask a real person — we answer the phone 24 hours a day, every day of the year.
281-601-1513Do you really answer the phone at 2 AM?
Yes. We answer the phone 24 hours a day, 7 days a week — including holidays. Emergency calls are dispatched around the clock, 365 days a year.
Do you charge more for emergency or after-hours calls?
We provide upfront pricing and quote the repair before any work begins — including at 2 AM. No surprise overtime charges and no inflated emergency rates.
How fast can you get to me?
We dispatch from Katy rather than a call center across town. Most emergency calls in Katy, Cypress, Fulshear and Sugar Land are answered with a plumber at the door within the hour.
What should I do if I smell gas?
Leave the house immediately. Do not flip light switches or use electronics. Call us and your gas utility from outside the home. Our licensed technicians are trained to locate and repair gas line leaks safely.
Which areas do you cover for emergency calls?
We respond across Katy, Cypress, Fulshear, Sugar Land, Cinco Ranch, Richmond, Brookshire, Missouri City, Memorial and the greater West Houston area. If you're in Fort Bend, Waller or Harris County, we can get to you.
Emergency Plumbing across West Houston
Dispatching from Katy — not a call center across town.
Related plumbing services
All plumbing services →Plumbing emergency right now?
We answer the phone 24 hours a day, 7 days a week — including holidays.
281-601-1513