What Katy says about us

Manuel and Kevin were very professional and a delight to work with. Although the manufacturer of the manifold massed up they both went out of their way to make them right. I am very happy with the work they did The issue I have is the lack of communication from the office and customer service departments. I didn't get a call on when they were coming out, just a text but not a confirmation as I've been trying to coordinate the repair with the delivery with my washing machine. I also called to complain about the fact that the manufacturer did not make what was asked and nobody called me back. I felt I deserved a discount. If you see the attached picture you can see that the manufacturer made 2 blue sides. I would highly recommend Manuel and Kevin but don't expect any help from customer service.

Problems with under the sink leak. Also needed a new faucet installed. Paul Ramirez was our repair man. He has done repairs before at our home. He is very nice, professional. Gets the job completed, doesn't leave a mess. So happy with his work? Really saved me. Family was coming to stay. So nice to have repairs finished. Katy Plumbing is a great Company . Very professional. Never disappointed with the service. Wish I knew about them when I needed A C repairs done. A different local Co. was overpriced, never on time. A real nightmare. I will always continue to use Katy Plumbing. Thankyou.

Katy Plumbers never fail!!! Always timely, thorough, and professional. Thanks Mr. Marshall and Mr. Adan for your efficient and great work. They even went the extra mile to proactively suggest a water softener service to resolve the issues I have been experiencing. 5 star service!!! If you are in the Katy area and need plumbing assistance they are the best.

Had a great experience with the Katy Plumbing Company! Junior provided excellent service — thorough, detail-oriented, and clearly experienced. He made sure the issue was fully resolved before wrapping up, which I really appreciated. Pricing isn’t the cheapest, but they use high-quality materials, so you’re getting what you pay for. Overall very happy with the work and would definitely recommend them.

I can’t say enough good things about Katy Plumbing. After our pool contractor accidentally broke the main water line, our neighbors—who had graciously allowed us to use their side of the fence for the pool construction—were left without water. It was an incredibly stressful situation. Katy Plumbing responded in less than 30 minutes, and from the moment they arrived, they took control of the situation. They quickly repaired the damaged water line, thoroughly checked everything to make sure it was working properly, and didn’t leave until they knew the job was done right. The customer service was truly exceptional. Forrest, Preston, and Skyler were professional, knowledgeable, respectful, and genuinely cared about getting everything back to normal as quickly as possible. They completely turned a stressful day into a positive experience. If you’re looking for a plumbing company that responds fast, does quality work, and treats customers with respect, I highly recommend Katy Plumbing. Thank you, Forrest, Preston, and Skyler—you absolutely saved my day!